![]() ![]() ![]() I completed running New York Marathon requested Uber Pool ride back hotel First let tell started right The driver agreed pick drop locations via app I called spoke driver let know pick location actually blocked due marathon agreed another pickup location block away race road block Before I picked I got notification another rider joining part ride I picked driver spoken agreed upon location shortly passenger picked dropped Now went wrong Moments continuing destination I got notification via app phone ride asked driver going claimed Gee I I another passenger pick ride need get Still confused I asked still far agreed upon destination This time clearly played dumb saying understand Uber app works I get In middle street strange location even anywhere wanting argue clear new ride request another clearly lucrative wanting continue ride jerk I peacefully exited car I stood front private residence shivering cold degree rainy weather dark completed running mile marathon wanting nothing safe ride back hotel seek much needed rest warmth safety No sooner I exited car driver already scrawling new fare name piece paper standing outside car street meet new fare even inkling conscientiousness done And driver still nerve charge partial fare Not excited using Uber app street taxis coming another apps installed Lyft I requested new ride I connected shortly another driver minutes away minutes long amount time warm safe dressed running clothes weary expecting safe warm car I stranded street pace alone wait driver Also main street traffic heavy due marathon rode closures minute wait able get realistic To eternal happiness arrived within minutes delivered safely nicely next day finding way file complaint Uber via app I sent complaint within couple hours replied wet blanket apology inconvenience offered credit I charged To make even worse Uber credited towards another driver one taken day I wrote back corrected harm previous day good driver reputation take well earned pay preserve good relationships good Uber drivers I rode wrote back full credit better certainly enough make dangerous situation driver put mention discipline driver I told Uber I never use use Lyft Although many many Uber experiences past years I one bad apple ruined Uber forever,1.0,0
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